Please ensure that you've read over our knowledgebase articles under the Hosting category on the left prior to submitting your message as many frequently asked questions have been answered there and will provide you the quickest response. If your answered was not provided, please fill out the form below.

Please ensure that you've read over our knowledgebase articles under the Booking category on the left prior to submitting your message as many frequently asked questions have been answered there and will provide you the quickest response. If your answered was not provided, please fill out the form below.

Cancellations can be done automatically using your Dock Skipper dashboard. Just go to Booking Requests (if you are a host) or My Trips (if you are a guest). Once there, select the booking you would like to cancel & proceed through the process. The refund amount (if applicable) is automatically calculated based on the listings cancellation policy. If you feel like your cancellation is in line with our Extenuating Circumstances Cancellation Policy, please submit the form below and provide documentation that proves you fit the category.

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We will do our best to respond to your general questions as quickly as possible. Please fill out the contact form below:

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